GBC TIME has interviewed – Maxim Petrov, Vendor Partnership Specialist (Payments) at Moneygrator. We talked about Moneygrator solution, its capabilities and benefits, as well as popular GEOs among merchants and increasingly popular payment methods
When was Moneygrator founded and how did the idea for the product originate?
Moneygrator was founded seven years ago, and in the time since it’s only gotten better and better, I’m happy to say.
The idea originated like so many others; we noticed a major, recurring problem that our clients were having and set out to solve it. We saw there was a need to simplify financial management by integrating various financial services into a single, user-friendly platform. And I can definitely say with confidence that we accomplished exactly that, at least according to customer feedback.
What markets or regions does Moneygrator currently focus on the most?
The beauty of a solution like Moneygrator is that it can work very effectively in multiple different markets and regions without losing focus on any of them. By integrating so many different payment methods, the solution is equipped to function anywhere and everywhere.
Moneygrator operates worldwide, with key regions in Europe, the CIS, Latin America, Asia, and Africa. These markets demonstrate high growth potential and a strong need for efficient and integrated financial solutions, which is fully in line with the mission and capabilities of the platform. So, in short, Moneygrator focuses most on whatever market you need it to focus on.
How many payment providers are currently integrated into your platform?
Obviously, iGaming operators needs a variety of payment methods. While market research should let you know which payment methods are the most popular in your target market, you can never be 100% sure exactly which ones each of your players will be using.
The Moneygrator platform is currently integrated with more than 180 payment providers around the world, providing extensive features and flexibility for users across industries and geographies.
Can you tell us more about the variety of payment options you offer?
If you don’t have the method or provider that players are used to, they’ll simply leave your platform and find one that does. Different demographics and cohorts of players like different payment methods. Some prefer bank transfers, some like debit cards, some swear by crypto. But for all of them, you need to guarantee 100% convenience.
Moneygrator offers a wide range of payment solutions, including traditional methods such as bank transfers and cards, as well as e-wallets, mobile payments, local payment systems and cryptocurrencies. This diversity allows us to cater to different markets and user preferences, ensuring flexibility and accessibility of financial transactions.
How many currencies and cryptocurrencies does your platform support?
In the iGaming industry of 2025, you simply can’t have too many options. Luckily, Moneygrator supports all of them, so you’ll have the currency you need, no matter what market you’re facing.
The Moneygrator platform supports over 400 currencies, over 280 of which are cryptocurrencies. This coverage allows users to conduct transactions in both fiat and crypto assets.
How long does the average integration process take for a new client?
When we were developing Moneygrator, we always kept our clients’ needs at the forefront. A fast launch is a make-or-break issue for many businesses, especially ones who are trying to break into emerging markets. We don’t just want our clients to have the best possible product; we want them to have it when they need it, when it makes the biggest difference.
The average time for a new Moneygrator client to fully integrate is approximately three weeks. This period includes all stages of configuration, testing and customization to meet the client’s individual requirements. If the client is already cooperating with us, the connection of additional solutions usually takes about one week, which significantly speeds up the process.
However, integration via API takes from 1 to 4 days, which allows us to quickly and efficiently implement new features and ensure smooth operation of the system.
What types of businesses or industries are your main clients?
Moneygrator was developed exclusively for the iGaming industry, so of course our main clients are gambling and betting brands. These industries require fast, secure and diverse payment solutions, which our platform successfully provides. As a leading supplier of software and business solutions for the iGaming industry, we’re already familiar with what our clients will expect – as well as what they don’t expect yet, but soon will.
What makes Moneygrator different from other iGaming payment solutions on the market?
Competitor research is an essential step when you’re developing a new solution. We wanted to make sure that we were bringing something totally unique to the market, so differentiating our product was a top priority.
What makes Moneygrator stand out from other payment solutions are its fast connections, high flexibility, and wide range of payment solutions that cover every geographical region you can think of – it’s just so comprehensive; the flexible architecture supports a variety of payment methods customized for each market.
On top of that, Moneygrator allows customers to quickly start processing payments with minimal delays and provides end-to-end solutions that work efficiently in different regions of the world.
How do you ensure smooth operation and transaction security on your platform?
I’m glad you asked. Both of those are massive priorities.
You won’t get far if your payment solution has hiccups or glitches in the middle of a transaction. Players simply won’t stand for it. Why should they? The same goes for security. If you can’t keep players’ personal data safe and secure, you don’t deserve to have it.
We ensure stable operation and secure transactions by partnering only with reliable payment providers. This allows us to maintain a high level of reliability, compliance and fraud prevention. Moreover, Moneygrator utilizes advanced security protocols, round the clock monitoring and regular audits to protect all transactions and user data. We also employ an automatic switching process, where if a transaction is interrupted by the failure of one payment system, it automatically switches to another without a hitch.
What role does cryptocurrency processing play in your current service offering?
There’s no denying the role of crypto in the modern iGaming industry. Plenty of crypto enthusiasts are huge gambling fans as well, so when those two interests combine, it’s a match made in heaven.
That’s why cryptocurrencies are playing an important and growing role in Moneygrator’s services. We support a long list of popular cryptocurrencies, which allows our clients to accept payments and conduct transactions in digital assets. This creates more business opportunities, expands the range of clients, and helps to keep up with modern financial trends. Meanwhile, we guarantee security, transparency and fast processing of all crypto transactions.
Can you walk us through the onboarding process for a new partner?
You can’t go wrong with starting things off on the right foot. We view onboarding as an opportunity to set the tone for what our working relationship will be like. New Moneygrator partners can expect a few important steps that will ensure a smooth and efficient start.
- We pick the best payment solutions, considering the needs and specifics of the client’s business.
- We provide support throughout the KYC/KYB process and coordination with providers, ensuring full compliance with all requirements.
- We handle the technical integration, working closely with the client’s team to implement and test the solution.
- After integration, we conduct thorough testing to make sure the system runs smoothly.
- We then provide regular support and help optimize the platform by adapting to new requirements and changes.
This comprehensive approach enables our partners to receive personalized service and a reliable payment infrastructure from the very beginning of our collaboration.
How do you help your clients comply with legal or regulatory requirements during integration?
We like to be there for every step of the journey. There’s almost no problem that we’re not enthusiastic to help with. That’s why we support our clients not only from a technical standpoint, but also when it comes to meeting legal and regulatory requirements.
Our dedicated legal team collaborates closely with our clients to resolve legal matters like obtaining licenses and navigating KYC/KYB procedures. Thanks to the team’s expertise, they can guide clients through every stage of integration, handle the complexities of financial regulations, and ensure full compliance with both local and international standards.
From document verification to ongoing monitoring, we work alongside our clients to minimize risk and ensure the legal integrity of all processes involved in aligning with payment solutions.
Are there any upcoming updates or new features planned for Moneygrator in the near future?
We’re always looking ahead. We don’t just keep up with the times – we set the rhythm.
At the moment, we’re planning to maximize the list of supported regions, including overlooked areas and local payment solutions that are just beginning their development in the iGaming industry. This will allow our clients to get access to the new and most relevant payment methods, helping them stay ahead in the rapidly changing market. We’re also excited to introduce our exclusive in-house product — a Telegram bot. We are actively enhancing its capabilities and plan to integrate even more trusted providers to ensure flawless performance and the highest quality of service for our clients.
